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Page Last Updated: February 6, 2024

House Manager

About The Role

This role is for our Our Family Without Borders(opens in a new tab), where we believe that our living environment significantly impacts our growth, learning, and well-being. Our co-living space is more than just a place to stay—it's a community of like-minded individuals on a shared journey of personal and professional development.

We are seeking a dedicated House Manager to maintain The Creator's Retreat in Osaka, Japan(opens in a new tab) as a sanctuary where tenants can thrive. The best fit for this role will be a creative that is excited to play a crucial role in ensuring a harmonious, well-managed living and co-working environment. Compensation is variable, with bonuses for maintaining tenant occupancy and happiness.

Responsibilities

  • Tenant Engagement: Organize regular house events, workshops, or community-building activities to foster a vibrant, collaborative atmosphere.
  • Maintenance Coordination: Act as the liaison between tenants and contractors to facilitate repairs, maintenance, and improvements.
  • Tenant Support: Serve as the first point of contact for tenants for any issues, concerns, or suggestions, ensuring a high level of satisfaction and seamless living experience.
  • House Operations: Oversee daily operations, including security, cleanliness, and supply inventory, coordinating with cleaning services and supply vendors as needed.
  • Contract Management: Assist in drafting and managing contracts, including tenant agreements, vendor contracts, and maintenance schedules.
  • Financial Oversight: Manage budgets related to house maintenance, tenant activities, and other operational expenses.
  • Conflict Resolution: Address and resolve any interpersonal issues or disputes within the house promptly and diplomatically.
  • Safety Measures: Implement and maintain safety protocols, ensuring compliance with local regulations and tenant well-being.
  • Community Outreach and Marketing: Develop and implement marketing strategies to attract potential tenants, including creating engaging social media content, newsletters, and partnerships with local businesses or organizations to elevate the house's profile.

Qualifications

  • Experience in facility management, hospitality, or a related field.
  • Strong organizational and multitasking abilities.
  • Excellent interpersonal and communication skills.
  • Ability to handle sensitive issues with tact and discretion.
  • Financial literacy for budgeting and basic accounting tasks.
  • Knowledge of local regulations related to property management and co-living spaces.
  • Tech-savvy, comfortable using property management software and tools.
  • Flexibility to handle a variety of tasks and shift focus as needed.

How To Apply

Send the following to careers@x3.family(opens in a new tab)

Subject: House Manager Application - [Your Full Name]

Attachment: Your CV in PDF format with the file name in this format: "[Your Full Name] CV.pdf"

In your email, please include the following information:

  • Why you want to join us
  • Your experience in managing properties or similar roles
  • How you can add value to our co-living space
  • How many hours can you commit each week
  • Your expected compensation

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