House Manager @ Our Retreat

About The Role

This role is for Our Family Without Borders(opens in a new tab), where we believe that our living environment significantly impacts our growth, learning, and well-being. Our co-living space is more than just a place to stay—it's a community of like-minded individuals on a shared journey of personal and professional development.

We are seeking a dedicated House Manager to maintain Our Retreat in Osaka, Japan(opens in a new tab) as a sanctuary where tenants can thrive. The best fit for this role will be a creative that is excited to play a crucial role in ensuring a harmonious, well-managed living and co-working environment. Compensation is variable, with bonuses for maintaining tenant occupancy and happiness.

Responsibilities

• Tenant Engagement: Organize regular house events, workshops, or community-building activities to foster a vibrant, collaborative atmosphere.
• Maintenance Coordination: Act as the liaison between tenants and contractors to facilitate repairs, maintenance, and improvements.
• Tenant Support: Serve as the first point of contact for tenants for any issues, concerns, or suggestions, ensuring a high level of satisfaction and seamless living experience.
• House Operations: Oversee daily operations, including security, cleanliness, and supply inventory, coordinating with cleaning services and supply vendors as needed.
• Contract Management: Assist in drafting and managing contracts, including tenant agreements, vendor contracts, and maintenance schedules.
• Financial Oversight: Manage budgets related to house maintenance, tenant activities, and other operational expenses.
• Conflict Resolution: Address and resolve any interpersonal issues or disputes within the house promptly and diplomatically.
• Safety Measures: Implement and maintain safety protocols, ensuring compliance with local regulations and tenant well-being.
• Community Outreach and Marketing: Develop and implement marketing strategies to attract potential tenants, including creating engaging social media content, newsletters, and partnerships with local businesses or organizations to elevate the house's profile.

Qualifications

• Experience in facility management, hospitality, or a related field.
• Strong organizational and multitasking abilities.
• Excellent interpersonal and communication skills.
• Ability to handle sensitive issues with tact and discretion.
• Financial literacy for budgeting and basic accounting tasks.
• Knowledge of local regulations related to property management and co-living spaces.
• Tech-savvy and comfortable using property management software and tools.
• Flexibility to handle a variety of tasks and shift focus as needed.

How To Apply

This role presents a unique opportunity for friendly, outgoing individuals to live in beautiful Osaka, Japan and interact with locals and foreigners who love the serene, relaxing environment.