House Manager

About The Role

This role is for our Our Family Without Borders(opens in a new tab), where we believe that our living environment significantly impacts our growth, learning, and well-being. Our co-living space is more than just a place to stay—it's a community of like-minded individuals on a shared journey of personal and professional development.

We are seeking a dedicated House Manager to maintain The Retreat in Osaka, Japan(opens in a new tab) as a sanctuary where tenants can thrive. The best fit for this role will be a creative that is excited to play a crucial role in ensuring a harmonious, well-managed living and co-working environment. Compensation is variable, with bonuses for maintaining tenant occupancy and happiness.

Responsibilities

Tenant Engagement: Organize regular house events, workshops, or community-building activities to foster a vibrant, collaborative atmosphere.
Maintenance Coordination: Act as the liaison between tenants and contractors to facilitate repairs, maintenance, and improvements.
Tenant Support: Serve as the first point of contact for tenants for any issues, concerns, or suggestions, ensuring a high level of satisfaction and seamless living experience.
House Operations: Oversee daily operations, including security, cleanliness, and supply inventory, coordinating with cleaning services and supply vendors as needed.
Contract Management: Assist in drafting and managing contracts, including tenant agreements, vendor contracts, and maintenance schedules.
Financial Oversight: Manage budgets related to house maintenance, tenant activities, and other operational expenses.
Conflict Resolution: Address and resolve any interpersonal issues or disputes within the house promptly and diplomatically.
Safety Measures: Implement and maintain safety protocols, ensuring compliance with local regulations and tenant well-being.
Community Outreach and Marketing: Develop and implement marketing strategies to attract potential tenants, including creating engaging social media content, newsletters, and partnerships with local businesses or organizations to elevate the house's profile.

Qualifications

Experience in facility management, hospitality, or a related field.
Strong organizational and multitasking abilities.
Excellent interpersonal and communication skills.
Ability to handle sensitive issues with tact and discretion.
Financial literacy for budgeting and basic accounting tasks.
Knowledge of local regulations related to property management and co-living spaces.
Tech-savvy, comfortable using property management software and tools.
Flexibility to handle a variety of tasks and shift focus as needed.

How To Apply

Send the following to careers@x3.family(opens in a new tab)

Subject: House Manager Application - [Your Full Name]

Attachment: Your CV in PDF format with the file name in this format: "[Your Full Name] CV.pdf"

In your email, please include the following information:

Why you want to join us
Your experience in managing properties or similar roles
How you can add value to our co-living space
How many hours can you commit each week
Your expected compensation